Equiniti and sister company Hazell Carr will be showcasing their end-to-end complaint management solution for the financial services sector at the Complaints Management Forum on 25th February in London. The event will bring together key figures in complaint handling in financial services, and will include updates from the FCA and Ombudsman as well as covering crucial areas such as root cause analysis and improving customer complaint outcomes. The Equiniti and Hazell Carr complaint management solution combines proven software and expert resource, and is delivered to over 700 clients. For more information visit http://www.equiniti-assured.com/solutions/in-financial-services/complaint-management-in-financial-services/ or email jenny.johnston@equiniti.com.