Today’s public services are under greater strain than ever before. Politicians continue to legislate and drive reform, demanding improved services with greater reassurance for the citizens and businesses they represent – the customers of government. A bewildering array of services still needs to be modernised so departments and authorities can transact with far greater efficiency and less resource. And all government organisations must adapt quickly to respond to radical budget cuts.

Equiniti Group’s Assured Lifecycle Services can help you achieve these objectives and provide you with just such a team.  We understand highly complex rules, applying them to a significant volume of transactions ­– and it doesn’t get more complex than managing the lifecycles of pensions and shares. We see the challenges of modern public service transactions no differently, so we understand your needs extremely well.  Together our services enable our clients to operate faster, execute more effectively and provide greater reliability – assuring the lifecycle of the things that “cannot be allowed to fail”.

Bringing it all together into an assured lifecycle, we help you...

Deliver complex commercial transactions that exceed regulatory requirements
Deliver complex commercial transactions that exceed regulatory requirements
Integrate customer management and handle sensitive customer data seamlessly
Integrate customer management and handle sensitive customer data seamlessly
Validate identity to accurately link customers withcases and claims, and tracing to re-unify debtors withtheir liabilities
Validate identity to accurately link customers withcases and claims, and tracing to re-unify debtors withtheir liabilities
Achieve the highest standards of process rigour and accuracy
Achieve the highest standards of process rigour and accuracy
Implement systems to manage cases, complaints, transactions, payments and legacy customer accounts more efficiently
Implement systems to manage cases, complaints, transactions, payments and legacy customer accounts more efficiently

Today’s high quality services must be delivered for less by leveraging wider economies of scale. Balance sheets must reflect new commercial approaches, such as Mutualisation and other new business models. With a reliable, low maintenance platform in place, your capability can then be extended and shared, unlocking your capacity to transform faster and more broadly for greater impact and benefit.